Legal terms for wallets and account access
Our Legal notice sets the conditions for opening, using and closing an account, including accurate identity details, phone verification and access where local law permits. It also explains how we record account actions connected with DANA, OVO, GoPay, QRIS, bank transfer and virtual account references. Payment
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records help us match a wallet or bank instruction to the correct account, while a status check may be required before an account change is completed. You should read the current wording before sending funds or requesting a withdrawal. If local rules change, access depends on
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local law and the applicable Indonesian requirements at the time. We do not describe a payment rail as available merely because it appears in a general list; the cashier display and your account status determine what you can use.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.